GDPR Compliance

Last updated: 01 February, 2026

TalentCoach is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We design our platform and processes with privacy, security, and transparency in mind. TalentCoach Limited is the data controller responsible for your personal data.

1. Our Approach to Data Protection

We follow core data protection principles:

• Lawfulness, fairness and transparency
• Purpose limitation – data is only used for specific, legitimate purposes
• Data minimisation – we only collect what we need
• Accuracy – we keep data up to date where possible
• Storage limitation – data is not kept longer than necessary
• Integrity and confidentiality – we protect data through appropriate security measures

We process personal data in accordance with applicable lawful bases, including contractual necessity, legitimate interests, legal obligations, and consent where required.

2. How We Protect Your Data

We implement a range of technical and organisational safeguards, including:

• Secure hosting environments
• Encryption in transit (SSL)
• Access controls and role-based permissions
• Secure authentication processes
• Ongoing monitoring and security reviews

We work with trusted third-party providers who are also required to meet appropriate data protection standards.

3. Platform Design and Privacy

TalentCoach has been designed with privacy and safety in mind:

• User data is only shared where necessary to facilitate coaching bookings
• Messaging is kept on-platform to support transparency and safeguarding
• We limit the exposure of personal contact details
• Activity may be monitored to help detect fraud, misuse, or safeguarding concerns in line with our legal obligations and legitimate interests.

4. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request transfer of your data (data portability)
• Withdraw consent at any time

You can exercise these rights by contacting us at:

support@talentcoach.com

We will respond to all requests within one month. Requests are typically free of charge. We may need to verify your identity before processing your request.

5. Data Breaches

We have procedures in place to identify, investigate, and respond to data breaches.

Where required, we will:

• Notify the Information Commissioner’s Office (ICO)
• Inform affected users

All breaches are handled in accordance with legal requirements.

6. International Data Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs)
• Transfers to countries with recognised adequacy decisions

7. Contact and Complaints

If you have any questions about how we handle your data, please contact:

Email: support@talentcoach.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

1. We implement:

• Data minimisation
• Secure hosting
• Encryption in transit (SSL)
• Access controls
• Regular security reviews
  

Data breaches will be reported in accordance with statutory requirements.

TalentCoach is committed to full compliance with UK GDPR and Data Protection Act 2018.